Retail VoIP and white-label providers are often known for their "churn and burn" sales and support philosophy - that it is more expensive to provide a reliable product and great support than to find another company who will purchase their service(s). Atheral is investing heavily in our technical resources, our engineering superstars, and our fully geo-redundant nodes to provide you with a service you will be proud to put your name on.
With 50+ years of combined ISP & WISP expertise among the Atheral leadership team, we designed our services with you in mind. Beyond worrying about the intricacies of Service Providers in the telephony space, we have also included configuration templates for the most popular ISP ATAs on the market, including those manufactured by Calix, Cambium Networks, and ReadyNet.
Get up and running provided UCaaS services without spending a dime on servers, softswitch software, SBCs, or complex integration. We have invested over $200k in infrastructure, so you don't have to.
No need to stress about minimum fees or lengthy contracts either - Atheral has no monthly minimum or term commitment. If our service is not a fit for you, we will work with you to find a provider that better fits your needs.
Our Class IV/V switch was built from the ground up using high availability, geo-redundant design, including redundant hardware (servers, switches, routers) and redundant A/B power with UPS and generator backup. Three geo-redundant nodes across the United States serve our customers today. Our goal - is zero downtime for you or your customers.
As a service provider, you have invested heavily in providing outstanding services in the communities you serve and developed a brand those communities trust. Grow your brand by delivering UCaaS services that build on your brand, that you bill for, and that your fantastic staff provides support with the tools and resources provided by Atheral.
Don't you hate it when a service provider tacks on those "I love you fees" for the privilege of using their service? Atheral has simple, no surprise pricing - 99% of the 130+ business features are included in our per seat fee.
When you call Atheral looking for professional and knowledgable help - your call won't be routed to a call center overseas. Atheral is proud to offer our support services in-house, staffed by telephony experts located throughout the United States.
CALEA Compliant
Call Detail Records (CDR's)
Device Inventory
DID Included Per Seat
e911 Included Per Seat
Fault-Tolerant
Active-Active Architecture
Geo-Redundant
Hitless Upgrades
Vastly Scalable
SNAPMobile Phone App Integration
QOS and MOS Monitoring Per Call
Premium Rate Number Blocking
Reseller Technical Support (611)
Mature, Documented API
Accesses All System Functions
Call Control
OAuth Permissions
Multi-Tenant With Unlimited Domains
Advanced Security & Fraud Detection
Auto Block Failed Registrations
Auto Block SIP Port Scanning
Auto Block Promiscuous SIP Devices
Velocity Filter for Bad Digits
SIP Call Traces
Zero-Touch Device Provisioning
Star Codes
Call Forwarding - Always
Call Forwarding - No Answer
Call Forwarding - Busy
Do Not Disturb
Last Call Return
Anonymous Call Rejection
Block Caller ID
Voicemail
Default Greeting
Customizable Greeting
E-mail Notification
Forward Voicemail to E-mail
Voicemail Forwarding
Voicemail Groups
Voicemail Call Back
Message Waiting
Advanced Caller ID
Simultaneous Ring
Find Me
Follow Me
PIN Enabled International Calling
Call Waiting
Call Screening
Toll-Free Call Rejection
Selective Call Rejection
Selective Call Acceptance
Call Forwarding - Out of Service
Three-Way Calling
Additional Star Codes
Dynamic Call Park
Call Park Queue
Group Pickup
Site Pickup
Domain Pickup
Agent Login
Unlimited Auto Attendants
Personal
Scheduled
Chained
3-5 Digit Extensions
Hot Desking
Web User Portal
Contact List with Presence
Click to Call
Inbound Call Handling Rules
Screen Pops
Messaging
Call Quality Monitoring
Office Manager Web Portal
Active Calls
Auto Attendant Designer
Call Records
Call Statistics
Conference Bridge Configuration
Device Provisioning
Button Builder
Moves, Adds, Changes
Music On Hold Upload
Queue Management
Voicemail Management
Paging
Call Monitoring
Supervising Mode
Silent Mode
Automatic Call Distribution
Call Queues
Customizable Intro Greetings
Request Call Back
Redirect To Voicemail
Hunt Groups
Music On Hold
System Default
Custom
Barge-In
Time of Day Rules
Business Hours
Day of Week
Holidays
Custom Ringback
Group Announcements
SIP Instant Messaging
Intercom
Call Intercept
Configurable Directories
Busy Lamp Field
Call Notify
Simultaneous Ring - Group
Call Transfer
Attended
Blind
Intercom
Voicemail
Diversion Inhibitor
Direct Inward System Access (DISA)
Shared Call Appearance
Two-Stage Dialing
Phone Status
Presence
Privacy
Corporate Directory
Directed Outward Dialing
Toll-Free Numbers
Directory Listing
Call Recording
Additional DID's
SIP Trunking
Additional Registered Devices
HTTPS Fax
T38 Fax
Fax to E-mail
SMS Enabled DID
Additional Voicemail Boxes
Video Telephony
Brandable Web Portals
Custom Domain
Configurable Permissions
Conferencing
Convene Conference
Invite Attendees
Scheduled/Instant Conference
User/Office Manager Web-Based Configuration
“Atheral rises to the level of service that our company provides. We can trust Atheral to be there to provide a service level that is synonymous with ours.”
“Our customers just love it; it just works!”
“Atheral has allowed us to have an additional product, an additional revenue stream, and provide a product that our customers want, all at a lower price than the competition.”
“I love Atheral because they’re responsive, efficient, and always take care of their customer.”
“Atheral has such a great support team! I can’t say anything bad about Atheral at all, it has just been great!"
Atheral's white-label, client-centric VoIP platform is designed for Internet Service Providers. We aim to provide a world-class voice-switching platform with industry-leading support that decreases end-user churn while being geo-redundant, highly available, and scalable. Our platform is deployed by fixed wireless and FTTH ISPs, ranging from privately held to municipal and utility-owned providers.
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